Chime redefines the way business information and social knowledge are organized to meet the needs of a diverse, globally dispersed community of users.
| Contextual Search | Provides increased visibility into key information and activity within its appropriate context, reducing time wasted on ineffective searches. |
| Enhanced Collaboration | Enables effective knowledge and file sharing across a globally dispersed workforce, allowing users to leverage the community's specialized expertise. |
| Ease of use | Provides powerful functionality without all the complexity, allowing you to focus on what is most important to you. |
| Intellectual Capital | Transforms information into a strategic asset by quickly exposing what information is important and how it aligns with strategic business goals. |
| Fast ROI | Yields fast return on investment by improving knowledge capture, discovery and analysis across disparate systems. |
Knowledge Workers
Chime is for knowledge management professionals and all those whose work relies on their ability to capture, find, and analyze a wide spectrum of business information.
Consultants
Chime serves as a natural fit for consulting operations involving IT strategy and management. It helps such companies capture standards for the development, launch and management of their services. It provides a way for consultants to build upon existing intellectual capital without having to continuously reinvent the wheel.
Sales Managers
Sales managers no longer need to waste time searching for high quality information scattered across their corporate networks, or parsing through volumes of data from external data sources. Chime provides a single place for all your online research content.
Product and Middle Managers
With Chime, product managers can engage in project scoping, ideation, solution vetting and business case refinement. Middle managers can define the way information is gathered, compel employees to operate in unison around it, and monitor their progress over time, ensuring organizational productivity.
IT Personnel
IT departments can use it to capture bugs, enhancements and user documentation and to engage in an open dialogue around IT issues faced in their community.
Chime can address the needs of many audiences. To learn more, contact us.Chime is for knowledge management professionals and all those whose work relies on their ability to capture, find, and analyze a wide spectrum of business information.
Consultants
Chime serves as a natural fit for consulting operations involving IT strategy and management. It helps such companies capture standards for the development, launch and management of their services. It provides a way for consultants to build upon existing intellectual capital without having to continuously reinvent the wheel.
Sales Managers
Sales managers no longer need to waste time searching for high quality information scattered across their corporate networks, or parsing through volumes of data from external data sources. Chime provides a single place for all your online research content.
Product and Middle Managers
With Chime, product managers can engage in project scoping, ideation, solution vetting and business case refinement. Middle managers can define the way information is gathered, compel employees to operate in unison around it, and monitor their progress over time, ensuring organizational productivity.
IT Personnel
IT departments can use it to capture bugs, enhancements and user documentation and to engage in an open dialogue around IT issues faced in their community.
Contact us
Chime content can be shaped by users to meet the specific needs of an organization and business processes. It comes pre-packaged with a number of data templates that can be extended or added to.
Market Research and Competitive Intelligence
Capture demographic, psychographic, and behavioral information from potential and existing customers. Gather information and news clippings about competitors, allowing your community to stay abreast of new developments in the market, and determine who the strongest / weakest competitors are. Organize your projects in a fashion that allows users in different departments to stay abreast of new developments outside their formal scope. A project can involve Project Managers, UI designers, Architects, QA, Marketing Personnel and Legal staff. How do you easily organize all their content in a way in which the relationships are exposed to provide better context and readability? Use Chime. Idea based innovation (throwing ideas at a wall to see what sticks) rarely works. However, defining customer needs first, and then proposing and critiquing ways to address those needs is a very powerful technique, especially if you engage around those ideas in a group. Use Chime to evaluate customer needs and related opportunities in a methodical manner. Use Chime to capture all details about your customers (leads, prospects, clients), all contact that has been made with them, which products / services they have purchased etc. Files are full-fledged data in Chime that can be associated with other content and fully socialized. In addition, Chime supports a large number of industry standard file formats (e.g. PDF, MS Word, etc) that allows the content of the uploaded file to be fully indexed. This means that when searching for files in Chime, the contents of the file are treated like any other property of Chime data. Keep track of your customer support issues, enhancement and change requests, just as we use Chime to keep track of yours. Stay on top of the status of your requests, prioritize them accordingly, and assign them to your developers / support staff to address them. Online documentation is far more valuable as an organized library of information than merely a collection of documents. With Chime, you can store all your help files and training material in a logical and easily accessible manner.Thought Leadership & Best Practices
AWe would love hear effective use cases you have managed using Chime! Email us: usecases@paxxis.com